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COVID-19

All of us at The Dime Bank hope you and your family are healthy and well during this time.
The Dime Bank's goal is to always bring you the best in banking! Our branches are open and we are ready to serve you. 

Per CDC guidance, we strongly encourage all visitors to wear a mask.

If you choose to wear a mask, you may be asked to lower your mask briefly for identification purposes.

For safety and security, please remove hats, sunglasses, and hoods before entering the building.

Thank you for your cooperation.
 
Bank 24/7 with our Suite of Online and Mobile Banking Services.

At The Dime Bank we believe in relationships and we are committed to servicing your accounts both in person and online. We thank you for the opportunity to provide you with the best in banking solutions. You can get more done on your time with our online and mobile banking services.


For your convenience, you can also access your accounts via:
  • Our drive up lanes.
  • Our ATMs located at every branch.
  • Our night drop banking available at all of our branch locations.
  • Our telephone banking service at 1-866-342-5693.
  • Our telephone Customer Service Center, at 1-888-469-3463, option 7, available for extended hours:
    • Monday - Friday, 8:00 a.m. - 11:00 p.m.
    • Saturday - Sunday - Holidays (except Thanksgiving and Christmas) 9:00 a.m. - 5:00 p.m.

The Internal Revenue Service (IRS) began processing ACH files of direct deposit payments for the third round of Economic Impact Payments (EIP) as following:

  • The IRS continues to issue refunds to taxpayers who overpaid their taxes on unemployment compensation received last year. The American Rescue Plan Act of 2021, which became law in March, excluded up to $10,200 in 2020 unemployment compensation from taxable income calculations. The exclusion applied to individuals and married couples whose modified adjusted gross income was less than $150,000. Refunds by direct deposit will begin July 14 and refunds by paper check will begin Jul 16. The IRS previously issued refunds related to unemployment compensation exclusion in May and June, and it will continue to issue refunds throughout the summer. Most taxpayers need not take any action and there is no need to call the IRS. However, if, as a result of the excluded unemployment compensation, taxpayers are now eligible for deductions or credits not claimed on the original return, they should file a Form 1040-X, Amended U.S. Individual Income Tax Return.
  • On 7/15/21, the IRS began distributing $15 billion in Child Tax Credit Payments. The payments of up to $300 per month for each child will continue through the rest of the year. 
  • On 6/1/21, the IRS said it disbursed more than $2.3 million additional EIP over the past two weeks. The latest disbursements bring the total number of payments since March to more than $169 million.
  • The IRS said it is disbursing another 1.1 million Economic Impact Payments under the American Rescue Plan. The latest batch - which has a total value of more than $2 billion -began processing April 30th with an official payment date of May 5th. The new batch brings the current round of EIPs to approximately 164 million payments worth roughly $386 billion. The IRS said it will continue making EIPs on a weekly basis.
  • On 4/14/21, the Internal Revenue Service said that it has issued another 2 million economic impact payments with a value of more than $3.4 billion in a fifth batch of payments. Many of these payments went to Veterans Affairs beneficiaries and others for whom the IRS previously did not have the information needed to issue payments but recently filed a tax return. The IRS has now sent approximately 159 million payments, with a total value of about $376 billion, since payments began on March 12. In the most recent round of payments, the IRS sent 1.2 million direct deposit payments, with a value of just under $2 billion, and about 800,000 paper check payments, with a value of more than $1.4 billion. 
  • The IRS and Treasury Department announced on April 8, 2021 that they are disbursing more than 25 million payments in the fourth batch of EIPs under the American Rescue Plan. This latest batch, which has a total value of more than $36 billion, began processing April 2nd with an official payment date of April 7th. The new batch brings the current round of EIPs to roughly $372 billion. Some 85 percent have been made via direct deposit, up from 74% in the first round of payments and 77% in the second round. Another 3.1 million Direct Express cardholders have received payment electronically.
  • The third batch of EIPs began processing March 26th with an official payment date of March 31st. It contained more than 2 million direct deposit payments and approximately 2 million paper check payments. This batch included the first of ongoing supplemental payments to recipients eligible for a new or larger payment and to recipients for whom the IRS recently received information to issue a payment.
  • The second batch of EIPs were issued with a payment date of Wednesday, March 24th. Many of these payments arrived via paper check or prepaid credit cards.
  • The first batch of EIPs were issued with a payment date of Wednesday, March 17th. Checks and prepaid cards began to be processed on Friday, March 19th. These were expected to look the same as the previous round of EIPs issued.
You may check the status of your EIP via IRS “Get My Payment” tool. For more information about EIPs, please visit IRS.gov/EIP.

You can easily monitor your accounts at The Dime Bank for incoming ACH deposits by setting up an alert within Dime On Line. Under the Options Tab, select Alerts and set up an Event Alert. You can also use our automated telephone banking system to check your account's balance and transaction history by calling 1-866-342-5693.

Please remember, the IRS will not call, text, email, or contact you on social media asking for personal or bank information. The Federal Trade Commission (FTC) issued guidance on scams related to EIPs. For more information, please read FTC statement.
Monitoring Your Credit History is Important!

The three national credit reporting agencies, Equifax, Experian, and TransUnion are continuing to offer free “weekly” credit reports via the www.AnnualCreditReport.com portal to allow for Americans to maintain credit awareness, since some may be anxious about their financial well-being during the COVID-19 pandemic. The free report does not include your credit score. With an increase in fraud and the desperate times some have been experiencing throughout the pandemic, now is an important time to monitor your credit history.

COVID-19 Information
We know this is a stressful time and it is not easy on you or your families. If you are in need of supplemental food, please follow these links for resources near you:
Please call to ensure dates and availability have not changed. For those who have a little extra, please consider donating to a food pantry near you.
As your community financial institution, the health of our staff and customers is one of our top priorities. Our goal is to support you and our communities through this crisis while we adhere to best practices to keep everyone safe. The Dime Bank is closely monitoring and proactively implementing the mandates of our Governor, the Secretary of the Pennsylvania Department of Health, and the Centers for Disease Control (CDC). We continue to work on safety protocol measures to ensure a safe and healthy environment for you at all of our branches. Taking care of our communities is central to who we are at The Dime Bank and we believe that working together we can keep you, our staff, and our communities healthy.

We appreciate your kindness, understanding, and patience as we get through this together. Thank you for choosing The Dime Bank!

We are here for you today, tomorrow, and always.

‌Peter Bochnovich
President and Chief Executive Officer
Our staff worked nights and weekends and assumed new roles as needed to get the job done and ensure critical funds were delivered to those who needed it most. In all, we processed 984 PPP loans totaling $136,004,570.00 for both 2020 and 2021. PPP Forgiveness Information
Please continue visiting this page for updates and resources.
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