Have account information at your fingertips right when you're ready for it. Free, online eStatements are just like paper statements, except more convenient, environmentally friendly, and secure. The less paper you leave for identity thieves, the better you can avoid being a victim of fraud.
- Easy to use. Login to your Online Banking or Mobile Banking account and click on the eStatements button in the upper portion of your dashboard.
- Not enrolled in eStatements yet? It's easy. See the How Do I Sign Up For eStatements section below.
- Already enrolled in eStatements? Sign up to receive your deposit tax and other documents electronically as well. See how below.
With eStatements you can:
- Get your statements and deposit tax & other documents quicker, electronically.
- Save paper and save the environment.
- Depend on fast, free, and easy alternative to paper statements.
- Retrieve account information with ease when needed.
- Reduce chances of fraud and identity theft.
- Eliminate clutter.
- Enjoy faster delivery than paper statements. First-Class Mail can take up to five days to arrive.
- Simplify recordkeeping.
- Easily access past statements.
- Ability to download for permanent storage or print if needed.
- Receive email notice when new eStatement is ready.
- Receive other select electronic notices.
New feature! You can now select multiple accounts at one time, choose one or more document types, and select a date range to view all documents meeting your criteria on one screen. This is especially helpful to businesses who have large volumes of accounts and multiple document types enabled.
WHAT ARE ESTATEMENTS?
eStatements are a secure way to access your statements and other notices electronically. eStatements are just like The Dime Bank paper statement or other notices.
how do i sign up for estatements?
You are able to enroll yourself for eStatements by logging into your Online or Mobile Banking account. Online or Mobile Banking service is required for eStatements enrollment. If you are not enrolled in Online Banking, Enroll now. Download The Dime Bank iPhone® iPad® app or Android™ app for easy, convenient mobile access 24/7.
After you have logged into your Online or Mobile Banking account, please follow the simple steps below to enroll for eStatements:
- Click on the eStatements button in the upper portion of your dashboard.
- Section 1 - Click on Details to choose account(s) to enroll in eStatements. Click on an arrow next to each account to show available document types. You can choose the types of documents you would like to receive electronically for each account. Click on Save Setting button at the bottom to save your choices.
- Section 2 - Review the listed email address. If it is not correct, you can update it in the provided space.
- Section 3 - Read the disclosure. You must scroll to the bottom of the disclosure before agreeing to the terms listed.
- Select the “I agree to the listed terms” box.
- Click on Enroll Now.
- An Enrollment Confirmation will appear in a separate window. Select "OK" within this window to complete the process. You will also receive a confirmation email.
How do I sign up to receive tax & other documents electronically?
The Dime Bank now has a way for you to get your deposit tax and other documents quicker as they are available electronically. It's easy to set up in your online or mobile banking account.
Just follow these simple steps:
- Log into your Dime Bank online or mobile banking account
- Choose the eStatements tab
- Go to Documents and Settings
- Access the drop down menu by clicking on the arrow next to the account you would like to receive 1098, 1099-INT, 1099-MISC, or 5498 forms electronically
- Check the boxes of the documents you would like to receive electronically
- Click Save Settings at the bottom of the screen
Repeat the steps for each account you would like to receive electronic documents. Tax documents are only available to the primary account holder.
Please note, after you enroll, the first time you will receive a paper copy and an email notification that your tax document is available within your online or mobile banking account (Approximately at the end of January). Going forward you will only receive email notifications that your electronic documents are available.
ARE ESTATEMENTS SECURE?
Yes. Statement(s)/notice(s) are sent as a “shell” .pdf without customer data. Once the user logs into eStatements, the ID and Password are authenticated and the data fills the PDF document. The data included in the statement(s)/notice(s) is streamed via a secure 128-bit SSL encryption.
Your Dime On Line ID and Password enable you to securely access eStatements. This will help safeguard you against unwanted phishing attempts.
Your Dime On Line ID and Password enable you to securely access eStatements. This will help safeguard you against unwanted phishing attempts.
do i need any specific software to receive estatements?
- Adobe Acrobat Reader® is required to open and view your statement(s)/notice(s).
- We also recommend that you use the latest browser version available.
can i save or print my estatements?
Yes, you can save your eStatements/Notices to a folder on your computer by clicking on Download.
will i still receive my paper statements BY U.S. MAIL?
eStatements eliminate the need to mail a paper statement. Once you are enrolled for eStatements, you will receive your next statement both by U.S. Mail AND by email. From then on, you will only receive your statement(s) by email. Even though you are opting out from receiving your statement(s)/notice(s) by U.S. Mail, you have the option to receive a paper statement, at any time, by requesting it.
is there a fee for estatements?
Currently, there is no charge for eStatements.
The Dime Bank believes in creating amazing customer experiences with the best in banking online and in person so your financial goals become your reality. We're your community bank with several branches in Northeast Pennsylvania.
MOBILE DEPOSIT
Making it easy to deposit funds on the go.
Simply use your phone as you would to snap a photo and send the deposit using our secure software.